Domestic Shipping Policy
Shipment processing time
All orders are processed within 2-3 business days. Orders may not be shipped or delivered on weekends or holidays.
If we are experiencing a high volume of orders, shipments may be delayed by a few days. Please allow additional days in transit for delivery. If there will be a significant delay in shipment of your order, we will contact you via email or telephone.
UK Shipping rates & delivery estimates
Shipping charges for your order will be calculated and displayed at checkout.
Shipment method | Estimated delivery time | Shipment cost |
DHL | 2-3 business days | £5 |
Delivery delays can occasionally occur.
Shipment to P.O. boxes or Military Mail addresses
Vapeline Limited ships to addresses within the U.K, U.K Territories, and to Military Mail addresses.
Shipment confirmation & Order tracking
You will receive a Shipment Confirmation email once your order has shipped containing your tracking number(s) (if applicable). The tracking number will be active within 24 hours.
Customs, Duties and Taxes
Vapeline Limited is not responsible for any customs and taxes applied to your order. All fees imposed during or after shipping are the responsibility of the customer (tariffs, taxes, duty, etc.).
Damages
Vapeline Limited is not liable for any products damaged or lost during shipping. If you received your order damaged, please contact the shipment carrier to file a claim.
Please save all packaging materials and damaged goods before filing a claim.
International Shipping Policy
We ship our products worldwide for an extra charge. Please look at our website for charges based on your country, or contact us.
Returns Policy
Our Returns Policy provides detailed information about options and procedures for returning your order.